Resort Hotel & Reservation Information
Havana Cabana Key West Reservation Policies
Reservations:
Reservations for Havana Cabana can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit. Please note: upon confirmation of your reservation, you are obligated for the deposit, as outlined below. A confirmation email will be sent to you. Should you not receive a confirmation email it is your responsibility to contact us to ensure we have the correct information on file.
Deposit and Payment:
All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, Discover, and American Express. If you plan on using a gift certificate, please let us know at the time of booking.
Cancellation Policy:
If you find it necessary to change or cancel your reservation, please note our standard cancellation policy requires a minimum of 3 days’ notice to receive a refund of your deposit. Special sales and limited-time offers including, but not limited to Advance Purchase, require a 100% deposit and are completely non-refundable regardless of cancellation date.
*Note, 14-day notice is required for any and all reservations with stay dates between December 24, 2024 and January 1, 2025. For reservations booked prior to January 8, 2024 and with stay dates between 12/24 and 1/1, a 3-day cancellation policy will apply. Canceling within 24 hours of initial booking time is penalty free.
Other rate codes as outlined below have specific cancellation requirements. Look for your corresponding rate code booked to determine its cancellation policy.
28 days with two night length of stay required:
- Black Friday/Cyber Monday
- Christmas in July
Seven days with no length of stay required:
- Key West Gay Holiday
- Winter in Havana
- Hot in Havana
Seven days with two night length of stay required:
- Pick Your Perks
Seven days with three night length of stay required:
- Happy Birthday Florida Keys
Five days with no length of stay required:
- Havana Holicraze
- Sun’s Out, Sale’s On
Three days with no length of stay requirement:
- Friends of Havana Cabana
- Floridita Breakfast for Two
- Cabana Sandy Paws
- AAA Members (valid ID required)
- Florida & Georgia Residents (valid ID required)
- Government Heroes (valid ID required)
- Havana Cabana Daily Rate
Three days with two night length of stay required:
- Pedals and Palms
Non-cancellable & non-refundable with full pre-payment due at time of booking:
- Advance Purchase (book at least 14 days in advance)
Additional Information:
Please view our main hotel policies page here to read other information about our hotel and the guest experience.
Taxes & Fees:
A Resort Fee of $55 per night (excluding 12.5% applicable taxes) is applied to all bookings.
Errors and Omissions:
Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Havana Cabana does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.
