Frequently Asked Questions
You’ve got questions, we’ve got the answers! See the answers to our most frequently asked questions below.
Still have questions? Please email or call us at 305 294-5541 or email us at [email protected]
The daily $48 resort fee provides every guest with:
Our Destination Fee (1.0%) is collected to help support Havana Cabana's programming, activities, events, sustainability efforts, and community outreach initiatives.
Havana Cabana does not have a fitness center on site. Guests will be able to use an off-site facility with complimentary transportation during their stay.
Havana Cabana welcomes well-mannered dogs 50 lbs. or less. Guests bringing dogs will be charged $75 nonrefundable per night per dog; maximum of two dogs per room. Room type and location restrictions may apply. Guests will be responsible for any property damage inadvertently caused by their dogs.
Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above.
Havana Cabana has a daily shuttle that runs hourly from 9am-10:30pm. The shuttle picks up and drops off near Duval Street.
Standard check-in time is 4pm EST, and standard check-out time is 11am.
Havana Cabana offers airport pick-up and drop off as part of the daily resort fee. Airport pick-up and drop offs must be scheduled at least one day in advance by calling the hotel: (305) 294-5541
Havana Cabana offers an on-site concierge and on-site scooter and bicycle rentals for a charge. To reserve your scooters and bicycles please email our concierge at: [email protected]
You can catch the famous Key West Sunset at Mallory Square. Mallory Square is located downtown and has a spectacular sunset show each night. Be sure to get there early to enjoy the local artist performances.
Our Floridita Food Truck serves authentic Cuban fare and is open daily from 8:00 am to 10:00 pm for breakfast, lunch, dinner and an all day menu.
Pair your delicious meal with one of over 15 different types of mojitos from our Mojito's pool bar, open daily from 10:00 am to 11:00 pm.
Whether it's a family reunion, friend's getaway, wedding or company retreat, Havana Cabana can offer special group rates for any occasion. Visit the Group Packages page for more info, or email our sales team at: [email protected].
Havana Cabana offers all sorts of fun activities for adults and children! There are games scattered throughout the property such as giant jenga, foosball, corn hole and much more. Poolside smoothies are also offered daily at 12pm, and poolside Popsicles at 2pm.
Join us poolside every Saturday and Sunday to party the day away with DJ Jimmy from 1pm to 4pm. For seasonal parties visit our Resort Activities page.
There are plenty of ways to get to paradise!
Key West International Airport offers seasonal direct flights from most US airports.
Enjoy a four hour sea ride to Key West on the Key West Express from Marco Island or Fort Myers.
Hop on a plane to Miami, grab a rental car and get ready for an unforgettable drive. Enjoy over 160 miles of beautiful connected islands, open seas and clear skies.
All rooms at Havana Cabana offer the below in-room amenities:
Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Havana Cabana does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.